Don't call a geek when you can call a real professional
It begins when you call us. We’ll listen to what you need and determine the best resolution, no scripted phone conversations or talking over your head. Then we’ll respond when we say we will, we won’t make you wait for a technician to show up at your door. We’re available 24/7 to help you and we’ll show up in an emergency within 2 hours or all our labor is free no matter how long it takes to fix the problem. Our team of technicians has decades of experience between them, so they have the skills to resolve your issues efficiently.
Just a few of the ways we help you:
- We cap our single incident costs at $500 for PCs and $1000 for servers.
Our industry leading guarantee keeps your costs low. No other IT company has this kind of guarantee which makes sure your work gets done well and in a timely manner.
Per incident. Based on our $99 per hour normal business day rate. Labor costs only. - 24/7 technical support
Call our FastFix hotline anytime at 303-380-7078 and you are guaranteed a call back in 30 minutes or the work you are calling about is FREE. - 2 hour emergency support, on time or our time is FREE
We understand that if your computers are down, so is your business. If you have an emergency and need help NOW. If we’re not working with you, either remotely or at your location, in two hours the work is FREE.
Premium rate of $149/hr. Available 8am to 5pm Monday through Friday. - Hourly rate decreases automatically as you use more time
If you exceed 10 hours of labor, your hourly rate goes from $99/hr to $89/hr for FastFix customers. - Join our FastFix server program and get even more benefits
If you have more complex IT needs, more computers or servers that need regular maintenance our FastFix server program is for you. Benefits include one hour of preventative maintenance per month and if you exceed more than 10 billable hours per month your hour rate drops to $79/hr. All this for only $79/month.
Get your issues fixed fast rather than having them drawn out to generate more revenue
The way we work and our great people make sure you get your issues fixed as quickly as possible. We’ll never take more time than needed just to get more billable hours. We want to make sure you always have many reasons to be happy.